Select the items to return
How it Works
Receive pre-paid return label via email
Ship back your items
How do I exchange or return my boots?
We want you to love your boots — pretty simple, right? If not, you can exchange or return your boots for free within the Continental U.S. so long as: Your items are unworn, undamaged, in re-sellable condition, (i.e. no creases or wear on soles), and in their original packaging. Your return request is submitted within 14 days of receiving your original order. Please view our full return policy here.
How soon will I get my refund?
Once our warehouse has received your return, please allow 2 weeks for a refund or store credit to be issued. If it has been longer than two weeks, please contact us at email@example.com.
Still have a question?
Email us at firstname.lastname@example.org with the email titled "Return: Order #XXXX" along with details, and we'll help you out right away!
How do international and accessory exchanges/returns work?
The process for international orders and accessory orders is a little different. For more information, please review our FAQ and/or email us at email@example.com.