Free shipping and returns for all boots in the domestic U.S.

Exchanges & Returns

How it Works

Select the items to return

Receive pre-paid return label via email

Ship back your items

Common Questions

How do I exchange or return my boots?

We want you to love your boots — pretty simple, right? If not, you can exchange or return your boots for free within the Continental U.S. so long as:

  1. Your items are unworn, undamaged, in re-sellable condition, (i.e. no creases or wear on soles), and in their original packaging.
  2. Your return request is submitted within 14 days of receiving your original order.

Please view our full return policy here.

How soon will I get my refund?

Once our warehouse has received your return, please allow 2 weeks for a refund or store credit to be issued. If it has been longer than two weeks, please send us an email.

How do I exchange or return an accessory or international order?

The process for accessory orders and international orders is a little different. For more information, please send us an email.

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