Select the items to return
Exchanges & Returns
How it Works
Receive pre-paid return label via email
Ship back your items
How do I exchange or return my boots?
We want you to love your boots — pretty simple, right? If not, you can exchange or return your boots for free within the Continental U.S. so long as:
- Your items are unworn, undamaged, in re-sellable condition, (i.e. no creases or wear on soles), and in their original packaging.
- Your return request is submitted within 14 days of receiving your original order.
Please view our full return policy here.
How soon will I get my refund?
Once our warehouse has received your return, please allow 2 weeks for a refund or store credit to be issued. If it has been longer than two weeks, please send us an email.
How do I exchange or return an accessory or international order?
The process for accessory orders and international orders is a little different. For more information, please send us an email.